§ 281-55. Standards for maintenance and installation.

Any COCOT which in whole or in part rests upon, in or over any public right-of-way or which requires the user to stand or otherwise occupy any public right-of-way shall comply with the following standards:

A. 

No COCOT shall be used for advertising signs or publicity purposes other than that dealing with the use of the COCOT itself.

B. 

Each COCOT shall be equipped with a coin return mechanism to permit a person using the COCOT to secure an immediate refund in the event that the call paid for by the user is unable to be completed. The coin-return mechanisms shall be maintained in good working order.

C. 

Each COCOT shall have affixed to it in a readily visible place so as to be seen by anyone using the COCOT a notice setting forth all the following:

(1) 

The identity and address of the COCOT licensee.

(2) 

A statement that calls can be made at no charge to the 911 emergency number, the operator and, where applicable, to local directory assistance.

(3) 

Specific dialing and coin deposit/return information, including instructions for accessing a local exchange telephone company operator and directory assistance.

(4) 

The rates charged for local calls, including the initial charge for a local call and the rates charged for additional time periods.

(5) 

The identity of the interchange company carrying calls from the COCOT and instructions for obtaining access to the other interchange companies.

(6) 

Where applicable, a notice that additional charges are imposed by the COCOT licensee for the use of the telephone or telephone equipment for the placing of a call.

(7) 

A toll-free number which the caller can use to obtain information on the rates, surcharges, terms or conditions applicable to calls placed from the COCOT.

(8) 

The toll-free number to call for resolution by the COCOT of a billing or service complaint and the toll-free number of the Public Service Commission to call for assistance in resolving a complaint.

D. 

Each COCOT shall be maintained in a neat and clean condition and in good repair at all times. Specifically, but without limiting the generality of the foregoing, each COCOT shall be serviced and maintained so that:

(1) 

It is reasonably free of dirt, grease or graffiti.

(2) 

It is reasonably free of chipped, faded, peeling and cracked paint in the visible painted areas thereof.

(3) 

It is reasonably free of rust and corrosion in the visible unpainted metal areas thereon.

(4) 

The clear plastic or glass parts thereof, if any, are unbroken and reasonably free of cracks, dents, blemishes and discoloration.

(5) 

The paper or cardboard parts or inserts thereof, if any, are reasonably free of tears, peeling or fading.

(6) 

The structural parts thereof are not broken or unduly misshapen.